Frequently Asked Questions

What is physical therapy?

Physical therapy is a healthcare profession that specializes in the prevention, treatment, and management of injuries or disorders that impair proper function. A physical therapist is post-baccalaureate educated and must be licensed by the state. Physical therapy will typically make use of physical modalities such as heat, cold, ultrasound, low-level laser, ultraviolet, infrared, and electrical stimulation. The physical therapist will utilize techniques in manual therapy and therapeutic exercise to improve impairment.

Do I need to see a physician before seeking treatment from a physical therapist?

Yes and No. The state of Arizona is a direct access state which allows a patient to be evaluated by a physical therapist without a prescription from a physician. However, most insurance companies still require a patient to obtain a prescription or referral from a physician to be treated by a physical therapist. If you plan to use your health insurance, please contact your insurance company to verify if a referral is needed.

What insurances do you accept?

Please see our List of Insurances. Our list of insurances is continually changing. If you do not see your insurance listed, please call. We do not accept Medicare or AHCCCS.

Do I need to have insurance or can I pay cash?

No. You do not need to have insurance. We do accept cash. Our cash pay varies according to your treatment. Please call for our cash pay quote.

Do you accept accident liens?

Yes. We do accept liens. All liens will be recorded with the county recorder's office. The proper information regarding your accident will be required before the start of treatment including: accident information, third-party insurance information, med-pay information, and attorney information. A lien filing fee will be charged at your first appointment.

Do I need an appointment?

Yes. In order to ensure quality care for you and all our patients, it is important for you to make an appointment and to show up for your appointment on time. We also ask, please call if you are uncontrollably late or have to cancel an appointment so you may reschedule.

What are your hours?

Monday, Wednesday, Friday
7:00am - 12:00pm, 1:00pm - 7:00pm

Tuesday, Thursday
8:00am - 12:00pm, 2:00pm - 5:00pm

Saturday - Closed

Sunday - Closed

Where are you located?

We are located at 4201 E. Thomas Road, Phoenix, AZ 85018. View map.